Job Description

About Us:

We are a locally owned and operated chain of Ace Hardware stores and it is our mission to promote the “Neighbors Serving Neighbors” environment. Our culture celebrates employee creativity and ideas, all while delivering an outstanding customer experience. With a dynamic atmosphere that welcomes diversity, we are investing in our employees, along with the growth of our company. We also celebrate a culture of recognition, encouraging employees to recognize and thank one another for remarkable behavior.

General Summary:

We are in need of experienced, reliable, and friendly retail associates to help with receiving and stocking as well as coordinating and performing deliveries. Experience the locally owned difference. We believe that happy people give amazing customer service and that treating people fairly and compassionately makes happy employees. We are neighbors serving neighbors! The best candidates will not mind working in all weather conditions, have a strong sense of urgency, and will have a keen eye for accuracy and completeness in their work. Past Ace Hardware experience is a huge plus - with special salary consideration being given for having past Ace experience.

Essential Duties and Responsibilities:

· Help unload and load trucks in a safe manner

· Receive and sort Ace order using the Ace sort process

· Operate a forklift or pallet jack safely and efficiently

· Separate Special Orders from delivery and process according to store policy

· Help maintain strict organization in the back room

· Ensure all inbound merchandise is checked in per store procedures

· Helping with over 300 deliveries during busy summer months

· Ensure high levels of customer satisfaction through excellent service

· Always have a customer-first mentality

Benefits:

· Ongoing paid Training and Development

· Opportunities for Advancement

· Fantastic Team Environment

· Great Starting Salaries & Generous Employee Discount

Position Requirements:

·Willingness to learn a vast knowledge of consumable products

·Experience in a retail environment preferred

·Excellent communication skills, high attention to detail, and ability to multitask

·Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements:

·Ability to stand for an extended period of time

·Able to walk, reach, climb ladders, and bend to perform job duties

·Able to lift up to 50 pounds frequently

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Thanks, and hope to hear from you soon!

Be a part of our story...
Like most people, we love a great story. And we’re fortunate to live a story that our community has helped us write every day!
It all started in Clarkston in 2016, and in 2022, we expanded to Commerce. Now, we’re proud to announce the opening of the Walnut Lake store in December 2025! The story continues to grow, and we couldn't be more excited for what’s ahead.
Welcome to Ace Hardware of Clarkston, Ace Hardware of Commerce, and now Ace Hardware of Walnut Lake! We are the area's only locally owned and operated Ace Hardware, and we are neighbors serving neighbors.
The Clarkston location has a rich history—it originally opened as Damman Hardware in the early 90s, then became Ace Hardware about 10 years later. Like all stories, there are chapters of change, and in early 2016, the previous owners decided to close the store. As local residents with a passion for hardware, we saw an opportunity to bring the store back to life. After several months of renovation and updates, we proudly reopened the store as Ace Hardware of Clarkston in October 2016, giving locals the chance to shop local once again.
The success we built in Clarkston inspired us to do it all over again in 2022 with Ace Hardware of Commerce. After another round of extensive renovations, we reopened the Commerce location, continuing to serve the community with a commitment to local service and expertise.
Fast forward to December 2025, and we are thrilled to welcome our third location, Ace Hardware of Walnut Lake. This new store is an exciting milestone for us, and we’re eager to continue growing with and serving our neighbors. More to come as we expand our reach and provide even more opportunities for our community to shop local!
We believe that the best service and the personal touch can only come from a locally owned business. We’re proud to be the only locally owned Ace Hardware in the area. When your store is run by neighbors instead of a big corporation, you’ll notice the difference, both as a customer and as an associate. Our family is excited to keep growing and serving for many more years.
It’s been an honor to see the community embrace us so warmly. In our first year, we were named the area’s top hardware store by readers of The Clarkston News, and we’ve received that recognition every year since. We’ve been awarded the Pinnacle Performance Award every year from Ace Hardware, honoring us as one of the best-performing stores in the country. We were also humbled to receive the Clarkston Community Collaboration Award for our efforts in making Clarkston a better place. In our second year, we were recognized with the Beacon Award as one of the nation’s best new stores. And in January 2023, we were named The Coolest Hardware Store 2023 by Ace Hardware Corporation!
None of this would be possible without our incredible team. We take pride in our diverse group of associates, from high school students to staff members with decades of experience. We’re lucky to learn from one another and work together as a family.
As we continue growing, we’re looking for passionate individuals to join our team. Whether you’re in Clarkston, Commerce, or Walnut Lake, we’re here to serve our community—and we’d love for you to be a part of that journey.
Thank you for considering us for your future employment. We can’t wait to meet you!
Best Regards,
The Haley Family

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