Job Description

Salary: $75,000 - 100,000 per year Requirements:

• Over 5 years of experience in a Business Analyst, Systems Analyst, or Data Analyst position
• Proficient in SQL and Power BI within a professional setting
• Knowledge of ERP systems (e.g., Syspro, NetSuite, SAP) and their integration with other platforms
• Familiarity with APIs and concepts related to system integration
• Capable of managing competing priorities and effectively communicating across departments
• Well-versed in documenting technical work clearly
• Bachelors degree in MIS, Business, Software Engineering, Computer Science, or a related area OR relevant education and experience
• Strong analytical and problem-solving skills with keen attention to detail
• Excellent written and verbal communication abilities, with a talent for simplifying technical details
• Self-motivated with the capacity to work both independently and as part of a team

• Collaborate with Operations leadership and teams to understand business requirements and identify operational challenges
• Serve as the main support for analytics and reporting within the Operations department
• Collect, validate, and manage operational data from various sources, including Salesforce, Syspro ERP, in-house applications, Excel files, and SQL databases
• Generate one-time analyses and ad-hoc reports to aid operational decision-making, address customer needs, perform audits, and fulfill requests from leadership
• Develop and sustain Power BI dashboards, including managing data models, relationships, measures, and refresh timelines
• Write, optimize, and manage SQL queries for data extraction and transformation related to reporting, analysis, and monitoring processes
• Create Excel-based tools and templates (utilizing Power Query, PivotTables, and formulas/macros as necessary) to facilitate operational workflows
• Ensure data integrity through reconciliation, error verification, and continuous monitoring
• Convert raw operational data into insightful analyses, identifying trends and providing recommendations for performance enhancement
• Define and document key performance indicators (KPIs) and business rules to ensure consistent reporting across the organization
• Identify inefficiencies, bottlenecks, and root causes utilizing structured problem-solving and analytical techniques
• Lead continuous improvement initiatives by refining processes, promoting standardization, and implementing operational best practices
• Conduct workshops and collaborative sessions with stakeholders to chart current processes and design future improvements
• Assist in the implementation of process changes by providing communication, training support, and tracking adoption
• Act as a liaison between Operations and IT/Systems teams to facilitate enhancements, repairs, and new functionalities
• Gather requirements, craft user stories/specifications, and support user acceptance testing (UAT) for system enhancements and new reporting tools
• Monitor system usage and data flow across platforms, addressing reporting and data concerns and coordinating their resolution
• Aid in the governance of operational data and reporting, managing access controls, version control, and documentation
• Present discoveries and recommendations to leadership in a clear, concise manner (using dashboards, executive summaries, slides, etc.)
• Manage multiple priorities concurrently while ensuring deadlines are met and high-quality deliverables are maintained

• ERP
• Excel
• Flow
• Support
• Power BI
• Power Query
• SAP
• SQL
• Salesforce

More:

We are seeking a detail-oriented Business Analyst to enhance our data, reporting, and analytics systems within our Operations team. This position is vital for fostering performance improvements and operational efficiency across various departments. The perfect candidate will possess technical skills, experience with reporting platforms, and strong communication abilities to align business requirements with system capabilities. We offer a comprehensive benefits package including health, dental, and vision insurance, an annual bonus program, wellness credits, a 401k plan with company matching, and generous PTO. Our work environment is inclusive and supportive, offering opportunities for professional growth, and we encourage applicants from diverse backgrounds.

last updated 10 week of 2026

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