Child Care Services Fraud Investigator Job at South Plains Community Action, Lubbock, TX

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  • South Plains Community Action
  • Lubbock, TX

Job Description

Position Overview

South Plains Community Action Association (SPCAA) is seeking a detail-oriented and highly ethical Fraud Investigator to support the integrity of our Child Care Services (CCS) program. This role is responsible for investigating allegations of fraud, waste, and abuse involving program participants and childcare providers while ensuring compliance with Texas Workforce Commission (TWC) and federal CCDF regulations.

This position operates independently from eligibility and case management functions to ensure unbiased investigative outcomes.

Key Responsibilities

  • Conduct investigations related to fraud, waste, and abuse
  • Review financial, eligibility, and attendance documentation
  • Interview clients, providers, employers, and third parties
  • Document findings and maintain cases in PIRTS
  • Prepare investigative reports and support enforcement actions
  • Conduct onsite and unannounced provider visits
  • Support audits, monitoring reviews, and improper payment recovery

Minimum Qualifications (Screening Requirements)

  • Associate’s degree required in Criminal Justice, Public Administration, Social Services, or related field
  • 3–5 years of experience in:
  • Fraud investigation, OR
  • Compliance, auditing, OR
  • Public benefits/program integrity
  • Valid Texas Driver’s License
  • Ability to pass background check and complete required fraud/PIRTS training

Preferred Qualifications

  • Experience with TWC programs or public assistance programs
  • Knowledge of fraud detection tools and investigative techniques
  • Experience conducting interviews and writing investigative reports

Key Skills

  • Strong analytical and investigative skills
  • Ability to interpret policy and apply regulations
  • Excellent written documentation and reporting skills
  • High level of confidentiality and ethical standards

Work Environment

  • Office-based position (not remote)
  • Regional travel required, including field investigations
  • Occasional non-traditional hours for investigations

Why Join SPCAA?

Join a mission-driven organization committed to program integrity, accountability, and serving families across the South Plains region.

Job Tags

Full time, Work at office

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