Job Description

We are seeking enthusiastic and customer-focused individuals to join our travel team as a Cruise Booking Agent. In this role, you will assist clients with researching, planning, and booking cruise vacations while providing excellent customer service throughout the travel planning process.
This opportunity is ideal for individuals who enjoy working with people, have an interest in travel—especially cruising—and are looking for a flexible remote role.
Key Responsibilities
Assist clients with researching and selecting cruise itineraries that match their travel preferences
Provide information on cruise lines, ships, destinations, and onboard experiences
Coordinate cruise reservations, cabins, and travel details through approved travel suppliers
Communicate with clients before and after booking to ensure a smooth travel planning experience
Stay informed about cruise promotions, itineraries, and supplier updates
Maintain accurate records of bookings and client communications
Provide ongoing customer support before and after travel as needed
Qualifications
Strong communication and customer service skills
Interest in the cruise and travel industry
Ability to work independently in a remote environment
Comfortable using online booking systems, email, and basic computer applications
Organized and detail-oriented
Previous travel or customer service experience is helpful but not required
What We Offer
Remote work opportunity
Flexible schedule
Access to travel industry training and resources
Support from an established travel team
Travel industry perks and supplier discounts when available

Job Tags

Remote work, Flexible hours

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