Job Description

Desk Nurse (Medical Assistant) – Dermatology
Lockhart Matter Dermatology and Mohs
Plano | Prosper | McKinney
Competitive Pay | Full-Time | In-Office (Not Remote)

Position Overview:

Lockhart Matter Dermatology is seeking a highly capable Desk Nurse (Medical Assistant) to serve as a key point of contact for our patients and providers. This role is critical to maintaining smooth clinic operations and delivering an exceptional patient experience.

We are looking for a strong, confident, and tech-savvy candidate who can manage high call volume, handle complex patient interactions, and support clinical needs when necessary.

Key Responsibilities:

• Manage and triage all incoming patient calls , including high-volume and complex/difficult situations

• Provide accurate information, guidance, and follow-up to patients

• Communicate effectively with providers regarding patient concerns

• Perform suture removals of all types

• Assist with clinical tasks and fill in on the floor as needed

• Coordinate scheduling needs and patient flow support
• Assist with surgery scheduling

• Document patient interactions accurately in EMR

• Maintain professionalism and composure in a fast-paced environment

What We’re Looking For:

• Dermatology experience required

• Medical Assistant certification/experience required

• Excellent time management skills with the ability to prioritize and stay organized in a high-volume setting

• Strong multitasking and organizational abilities

• Comfortable handling difficult patient conversations with professionalism

• Technologically proficient (ModMed/EMA EMR, Klara systems, phone systems, multitasking across platforms)

• Team-oriented with a positive, solution-focused mindset

• Reliable and adaptable in a dynamic clinic setting

Work Environment:

• In-office position (not remote)

• Fast-paced, high-volume dermatology and Mohs practice that is growing

• Collaborative and supportive team culture

Benefits:

• Medical, dental, vision, and supplemental insurance

• 401(k)

• 3 weeks paid time off (PTO)

• 7 paid holidays

If you are organized, efficient, and thrive in a fast-paced dermatology environment, we want to hear from you. Apply today!

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