Job Description

Job Title: Field Service EngineerJob Description

The Field Service Engineer leads and executes customer-facing installations, site MRI lab build-outs, system modifications, and ongoing service and maintenance for systems, including the Advantage System and all third-party equipment. This role coordinates and manages all technical aspects to ensure safe, timely, and compliant installations, successful clinical use, and high customer satisfaction. Compliance with Quality System requirements and adherence to environmental, health, and safety policies are essential.

Responsibilities

• Serve as project management lead for MRI lab build-outs, system installations, and modifications. Define specifications, timelines, and operational readiness requirements.

• Develop objectives, schedules, and repeatable procedural checklists.

• Install, test, and document all product equipment to meet compliance and performance requirements.

• Manage all maintenance and repairs of systems. Troubleshoot and solve any customer issues.

• Maintain service tickets, quality records, and regulatory documentation.

• Coordinate delivery, installation, training, and go-live activities.

• Collaborate closely with Sales, Clinical, Operations, and Engineering teams.

• Work with field clinical engineers to provide technical and clinical case support as needed.

• Perform other duties as assigned.

Essential Skills

• 5-7 years of experience in project management or field service engineering, preferably in the medical device industry.

• Bachelor's degree in electrical engineering, mechanical engineering, or bioengineering preferred.

• Ability to work independently with minimal supervision.

• Proven track record of performing independent investigational and troubleshooting skills.

• Demonstrated understanding of documentation and strong written and verbal communication skills.

• Customer-centric mindset.

• Experience working in MRI labs with medical device systems is preferred.

• Valid driver's license and passport required.

Additional Skills & Qualifications

• Experience in the medical device industry is advantageous.

• Project management skills are highly valued.

Work Environment

The role requires 75% travel, mostly domestic, with occasional international trips. When not traveling, the candidate should be local to train onsite and occasionally come into the office.

Job Type & Location

This is a Permanent position based out of Burnsville, MN.

Pay and Benefits

The pay range for this position is $90000.00 - $120000.00/yr.

Getting company benefits and will upload once I have them

Workplace Type

This is a hybrid position in Burnsville,MN.

Application Deadline

This position is anticipated to close on Mar 20, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

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