Job Description

The Claims department within IAT has an immediate opening for a Homeowner’s Claims Specialist that can be located in one of the following locations:

• Scottsdale, Arizona
• Alpharetta, Georgia,
• Raleigh, North Carolina
• Omaha, Nebraska
• Spring, Texas
• Virginia Beach, Virginia

This role works a hybrid schedule from one of the above listed IAT office locations. The hybrid schedule reflects our values (thinking and acting like an owner, collaboration, and teamwork) as it requires working from the office with colleagues and other disciplines Monday through Wednesday, with the option of working Thursday and Friday remotely.

Responsibilities:

• Handles claims, moderate to severe in scope, relative to homeowner’s property based on Claim Guidelines.
• Perform CAT duty as needed that will require occasionally working weekend hours, overnight hours, holiday hours (Federal and religious), etc.
• Follows standard practices and procedures in analyzing situations or data where answers can be readily obtained.
• Verifies/analyzes applicable coverage for the reported loss.
• Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
• Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
• Identifies and addresses subrogation/contribution/SIU opportunities.
• Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
• Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
• Selects, directs and manages Vendors/Counsel including approval of defense budgets.
• Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
• Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
• Maintains resident/nonresident adjuster licenses as required.
• Works on problems of limited scope.
• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Perform other duties as needed

Qualifications:

Must-Have:

• HS degree/GED with 5+ years of relevant claims experience
• Must be able to understand fire loss.
• Must be able to identify and investigate subrogation potential of a claims.
• Must have the ability draft appropriate and professional correspondence.
• Must have good estimating skills and be proficient with Xactimate.
• Must have or be able to obtain licensure as required by respective state(s).
• Excellent oral and written communication skills.
• Ability to analyze date, utilize sound judgment to draw conclusion and make supported decisions.
• Knowledge of various property insurance coverages and forms.
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Preferred to Have:

• Associate/Bachelors Degree
• CPCU and other insurance related studies
• Field adjusting experience
Proficiency Cotality platform

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. I nsurance A nswers T ogether is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

• 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

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