Job Description

Hotel Sales Manager

Location: Downtown Houston, TX
Salary: $90,000 + 20% Bonus

The Opportunity:

We are looking for a results-oriented Sales & Operations Manager to oversee revenue performance and operational effectiveness for a premier serviced apartment property located in downtown Houston. This position is ideal for a strategic professional with a demonstrated ability to drive occupancy within the extended-stay segment.

In this role, you will serve as a central leader responsible for both business development and guest experience, balancing ambitious sales objectives with smooth operational execution. The successful candidate will bring 3–5 years of focused hospitality sales experience along with strong analytical skills to compete effectively in a dynamic marketplace.

Key Performance Areas:
Revenue Optimization & Strategy:

• Develop and implement comprehensive sales plans to achieve and surpass revenue goals
• Evaluate market intelligence to refine positioning and tactical sales approaches
• Review occupancy daily and adjust pricing and inventory strategies to optimize yield

Client Acquisition & Relationship Management:

• Build and maintain strong relationships with corporate accounts, relocation firms, and travel management companies
• Oversee the full sales cycle from lead inquiry through contract negotiation while ensuring client expectations are met
• “Our clients rely on us for seamless transitions during relocation. The manager in this role is the linchpin of that trust.” – Senior Director of Sales

Operational Leadership:

• Partner closely with Hotel Operations, Housekeeping, and Front Office teams to maintain 100% service delivery standards
• Proactively address guest feedback and implement solution-based service recovery
• Maintain property standards aligned with modern design and efficient operations

Data-Driven Marketing:

• Utilize CRM systems to monitor sales activity, manage pipelines, and forecast business growth
• Work alongside marketing partners to launch digital campaigns that build awareness and capture new demand segments
• Prepare detailed reports for senior leadership outlining performance and ROI on sales initiatives

Candidate Profile:

Qualified candidates typically possess the following:

Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field
Experience: Minimum 3–5 years in extended-stay, limited-service, or full-service hotel sales
Track Record: Proven success in exceeding sales quotas and increasing year-over-year revenue
Technical Skills: Experience with CRM platforms, digital marketing tools, and hospitality property management systems
Soft Skills: Exceptional negotiation and presentation abilities with the capability to work independently in a fast-paced environment

Why Join Us?
We provide an environment where hospitality professionals can succeed and grow.

Competitive Compensation: Salary commensurate with experience plus a comprehensive benefits package
Industry Perks: Complimentary nights and travel discounts
Culture of Excellence: Be part of a diverse, inclusive team focused on modern, guest-centered hospitality
Impact: Contribute to a property that blends local character with innovative hospitality design

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