Medical Receptionist Job at Revel Staffing, Chicago, IL

QlRHWmJ3YllIc3VPWWxNZVlkK0R6dlNsN1E9PQ==
  • Revel Staffing
  • Chicago, IL

Job Description

A fast-paced medical office is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our patient care team. This role is one of the first points of contact for patients, helping ensure a smooth check-in/check-out process while delivering exceptional customer service.

Key Responsibilities

  • Greet, check in, and check out patients with professionalism and accuracy

  • Schedule appointments and update patient profile information in the EMR system

  • Verify insurance using phone or online tools and collect copays

  • Answer phone calls, take messages, and direct inquiries appropriately

  • Maintain patient confidentiality and ensure all documentation is complete

  • Escort patients to exam rooms when necessary

  • Prepare and print forms needed for patient visits

  • Assist with follow-up appointments and referral scheduling

  • Support providers by identifying HEDIS-related needs for scheduled patients

  • Present patient satisfaction surveys and escalate service issues when needed

  • Participate in daily/weekly team huddles to discuss patient needs

  • Perform general administrative duties including faxing, emailing, scanning, and record updates

  • Maintain a clean, organized reception area

  • Provide superior service and build trust with every patient interaction

Required Qualifications

  • High School Diploma or equivalent

  • MediClear Certification or equivalent HIPAA/Privacy training required

  • Minimum 1 year experience in a medical office, clinic, or similar patient-facing environment

  • Strong computer skills including EMR experience and basic IT system familiarity

  • Excellent verbal and written communication skills

  • High attention to detail with strong organizational abilities

  • Strong customer service mindset and ability to stay calm under pressure

  • Ability to multitask and handle a steady flow of patients

  • Fluent in spoken and written English

Preferred Qualifications

  • Medical Assistant education or certification (not required)

  • BLS for Healthcare Providers

  • Proficiency in Microsoft Office (Excel, Word, Outlook)

Skills Needed for Success

  • Positive, professional attitude

  • Strong listening and interpersonal skills

  • Ability to work efficiently in a team-oriented environment

  • Ability to deliver accurate documentation and maintain compliance standards

  • Comfortable with fast-paced clinical operations

Job Tags

Full time, Work at office

Similar Jobs

SGS Consulting

Healthcare Consultant I - North Miami Job at SGS Consulting

 ...enrollers. Utilizes critical thinking and judgment to collaborate and inform the case management process, to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members using care management tools and resources.... 

Broadwick

Events Manager Job at Broadwick

 ...Job Title: Events Manager Reports Into: General Manager Location: Brooklyn, New York Salary range: $70,000 - $75,000 annualised equivalent, paid bi-weekly Contract type: Full time (42.5 hours per week), Temporary 1099 contract (Maternity Cover) Who... 

Compass Group

SHIFT SUPERVISOR (LICENSED IRRIGATION SUPERVISOR)(FULL TIME) Job at Compass Group

 ...hiring immediately for a full time SHIFT SUPERVISOR (LICENSED IRRIGATION SUPERVISOR) position. Location : TAMU - 600 Agronomy,...  ...work performance. Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity... 

The Winterberry Group

Irrigation Design & Estimating Coordinator Job at The Winterberry Group

 ...Winterberry Irrigation Full Time Winterberry Irrigation is seeking a highly organized and detail-oriented Irrigation Design & Estimating...  ...documentation for awarded and pending Support Project Managersand site supervisorswith material ordering, change orders,... 

Confidential

Vaccines Where extraordinary minds help protect half a billion people Job at Confidential

 ...: Area Business Manager, Lubbock, TX ~ Location: Remote, US About the Job Are you ready to help further shape the US Sanofi Vaccines to become a more agile, digital, and business to business-driven organization? Do you thrive in an agile, collaborative...