Process Transformation Architect Director Job at NTT DATA, Inc., Indiana

QmpHU2J3RGJHODJLYTFRUlpkcUZ5dldsN2c9PQ==
  • NTT DATA, Inc.
  • Indiana

Job Description

Key Responsibilities:
•    Map current-state BPS process flows and pain points
•    Redesign workflows for automation, agent integration, and digitization
•    Define key metrics: cycle time, FTE effort, error rate, ROI
•    Partner with tech teams to validate feasibility and iterate improvements
•    Drive change adoption across business and ops teams
Required Skills:
•    8+ years in BPS process re-engineering or delivery (Lending, Claims, KYC, etc.)
•    Lean Six Sigma certification preferred
•    Strong business process modeling (BPMN, Visio, etc.)
•    Experience in AI/automation implementation or shared services

Job Tags

Similar Jobs

JM Services and Consulting, LLC

Remote Proofreader Job at JM Services and Consulting, LLC

(20 hours/week) Job Title: Proofreader Company: JM Services and Consulting, LLC Location: Santa Fe Springs, CA, USA Contract Details: Part-time (20 hours/week) JM Services and Consulting, LLC is a leading consulting firm based in Santa Fe Springs,... 

Domaintools

Regional Director of Sales (Remote - West Coast) Job at Domaintools

 ...motions, from early discovery through procurement and close. Build multi-threaded relationships across SOC leadership, IR, Threat Intel, IT Security, and executive stakeholders. Lead negotiations, manage deal strategy, and close complex transactions with long sales... 

UCHealth

Genetic Counselor - Cardiac and Vascular NEW Job at UCHealth

 ...does not offer a hybrid or remote option Summary: Provides genetic counseling to patients with a medical or family history of...  .... Required Licensure/Certification: Certified as a Genetic Counselor (CGC) by the American Board of Medical Genetics (ABMG) or the American... 

Lids

Manager, Campaign Marketing Job at Lids

 ...largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico,...  ...the globe . General Position Summary The Campaign Marketing Manager is responsible for planning, managing, and executing multi... 

Calvary Hospital

Calvary Care Technician (CNA/HHA/PCT) Job at Calvary Hospital

 ...Overview: For over 125 years, Calvary Hospital and Calvary @Home located in the Bronx, New York has been dedicated to the palliative care of advanced cancer and other terminally ill patients and their families. Through a caring, compassionate, philosophy of non-abandonment...