Job Description

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Essential Duties and Responsibilities:

Summary: The Dispensary Associate is responsible for interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers.

Duties and Responsibilities:

• Greet patients and caregivers in person or on the phone and control their entry into dispensary; checking eligibility and validity of Medical Marijuana (MMJ) card; oversees member intake and renewal procedures
• Assist potential patients with registering or reregistering into MMJ program.
• Maintain member records in compliance with State law and Company policy
• Answer questions about the law and the Company from members and others
• Assist patients/caregivers in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
• Assist management and Pharmacist with inventory and cash management, daily and weekly
• Maintain a clean, safe, welcoming environment inside and outside the facility
• May help in other departments as needed/Other duties as assigned.

Administrative Duties:

• Outstanding phone and in-person customer service skills
• Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
• Demonstrated proactivity, flexibility, adaptability and multi-tasking
• Ability to maintain confidentiality and ethical conduct
• Skill in accurate cash management and inventory control
• Strong written and oral interpersonal communication skills
• Ability to effectively plan and prioritize
• Ability to focus; attention to detail
• Ability to work effectively as part of a team
• Absolute reliability and honesty

Basic Qualifications:

Education and/or Work Experience Requirements:

• High school diploma or equivalent
• 2 years post-secondary education in a related field preferred

Additional Qualifications: Specific skills required to perform the daily tasks and job duties. Be specific. Some examples are:

Required Knowledge

• Proficient in terms of operating computer & office equipment (Microsoft Office; Word, Excel, PowerPoint. Office Equipment; Copiers, Printers, Telephone Systems).
• Ability to provide excellent customer service

Physical Requirements

• Extended time standing, walking, bending, and reaching
• Ability to lift and carry up to 50 pounds for a distance of 100 feet

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DISCLAIMER : This is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job.

Must pass a NY Background Check

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