Job Description
*This role is 100% remote anywhere in the US* Role Summary The Global Capabilities Product Model team is working to transform through several important initiatives to improve how we understand and support customers across their journeys. We are seeking a motivated, curious (paid) intern to support these efforts during the May–September timeframe. This role is designed for someone currently enrolled in a Bachelor's, Master's or PhD degree program who enjoys organizing information, solving problems, and helping teams run smoother while learning how customer insights and experience design come to life inside a biopharma company. Throughout the summer, the intern will also lead a focused project related to the transformation and present their findings and recommendations to leadership at the end of the internship. Team: Business Operations and Analytics Type: Internship (Full‑time, Summer, May - Sept) Location: 100% Remote Reports to: Business Operations Planning Lead Pay: Flexible depending on education level, etc. Required Skills & Qualifications
- Currently pursuing an undergraduate Bachelor's degree (Business, Marketing, Communications, Psychology, Analytics, Human‑Centered Design, Public Health, or similar), Master's degree or PhD.
- excellent organizational skills and attention to detail.
- Clear written and verbal communication skills.
- Comfort with Microsoft Word, Excel, and PowerPoint.
- Interest in customer experience, research, problem‑solving, or healthcare.
Preferred Qualifications (Nice to Have)
- Experience working on school or internship projects involving research, mapping, or analysis.
- Familiarity with agile, design thinking, or customer experience concepts (not required).
- Ability to work both independently and collaboratively.
What This Internship Offers
- Practical, hands‑on experience with customer experience transformation initiatives.
- Exposure to cross‑functional teams and real‑world project environments.
- Opportunities to build skills in analysis, insight gathering, and experience design.
- Mentorship and coaching from team members.
- A high‑visibility final project and presentation to leadership.
salary: $35 - $45 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Support Transformation Activities - Assist with ongoing initiatives by helping collect information, document needs, and summarize progress.
- Support planning and coordination for workshops, interviews, or work sessions.
- Capture notes, organize outputs, and maintain project trackers.
Analysis, Slides & Project Materials - Help build simple analyses, charts, or summaries based on project needs.
- Create PowerPoint slides for updates, workshops, or leadership discussions.
- Contribute to experience measurement reporting or project scorecards.
End‑of‑Summer Project & Leadership Presentation - Work with the team to define a meaningful summer project tied to the transformation.
- Conduct research, gather data, and synthesize insights to support your project.
- Create a final presentation and present recommendations to cross‑functional leaders.
Skills
- internship
- intern
- transformation
- analytics
- analysis
Qualifications
- Years of experience: 0 years
- Experience level: Entry Level
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.
Job Tags
Hourly pay, Permanent employment, Full time, Temporary work, Work experience placement, Summer work, Summer internship, Remote work, Flexible hours, Shift work