Job Description

The Security Officer Supervisor is responsible for assisting in the operation of the Security Department, in an attentive, friendly efficient and courteous manner, providing all guests with a safe and secure environment throughout their stay, and for protecting hotel guests, associates and the physical property of the company. Provide an appropriate level of security in an open-access environment that does not impede business flow and customer service.

Essential Duties and Requirements Include but are not limited to: 

• Responsible for the safety and welfare of all guests and employees. 

• Responsible for maintaining order and keeping the peace on the property. 

• Perform area-based security patrols in assigned areas throughout the property. 

• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees. 

• Exercise good judgment in solving problems and resolution of guest issues. 

• Provide medical assistance to persons in need, including First Aid and CPR when necessary. 

• Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations. 

• Read, interpret, and analyze security reports and other company documents daily. 

• Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings. 

• Monitor incidents resulting in loss and investigate to determine the source of the loss. 

• Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary. 

• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic.

• This position requires standing or walking for long periods of time. 

• Perform other reasonable job duties as requested by Supervisors/Manager. 

• Based on location, may be required to perform legal detainments when it is legal to do so.

• At times, may be responsible for verifying casino guests are of legal age before entering any gaming areas. 

• Must be able to lift and carry at least 25 pounds at a time. 

• One year or more of law enforcement, or security experience (preferred). 

• American Red Cross or Equivalent Adult First Aid/CPR Certification or are able to obtain one upon hire. 

• Have or are able to obtain any gaming license that may be required. 

• Team Player with a guest first attitude. 
  
   

What we offer you: 

• Multiple benefit plans to suit your needs 

• Paid Time Off 

• 401K 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements, and hotels 

• Community volunteer opportunities 

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

Job Tags

Similar Jobs