Senior Technical Writer - API Documentation Job at GlobalPoint, Richmond, VA

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  • GlobalPoint
  • Richmond, VA

Job Description

Salary: $89,000 - 114,000 per year Requirements:

  • Bachelors degree in English, Technical Communication, Computer Science, or a related discipline.
  • At least 5 years of experience in technical writing, ideally within a government or technology context.
  • Proficient in MS Word, Google Docs, Confluence, or equivalent documentation tools.
  • Skilled in Adobe Acrobat, SnagIT, or comparable visual documentation tools.
  • Experience with Git or similar version control systems at the contributor or read-only level, and documentation platforms such as GitBook.
  • Knowledge of Scrum/Agile methodologies.
  • Familiarity with REST APIs, JSON, and software architecture concepts.
  • Capability to comprehend code snippets.
  • Outstanding written and verbal communication skills, with a strong focus on clarity and detail.
  • Proficient in creating, editing, and managing technical documentation including manuals, user guides, and standard operating procedures.
  • Able to conduct interviews with subject matter experts (SMEs) to simplify complex information.
  • Experience with government documentation standards and accessibility compliance is highly desired.
  • Familiarity with diagramming tools such as Lucidchart or Draw.io is also highly desired.
  • Basic knowledge of programming languages or IT systems is preferred.
  • Experience in UX writing is a plus.
  • Understanding of programming languages, such as Markdown and HTML/CSS, is encouraged.
  • Previous experience writing for software products (SaaS, desktop, or mobile) is highly desirable.
Responsibilities:
  • Convert complex concepts into clear, succinct language for both technical and non-technical audiences.
  • Handle multiple documentation projects while adhering to deadlines.
  • Collaborate with developers, product managers, and subject matter experts to generate written content for diverse audiences in an Agile development environment, including user guides, API documentation, and release notes.
  • Implement robust version control and documentation review practices.
  • Ensure that all documentation aligns with agency standards, meets accessibility requirements, and follows formatting guidelines.
Technologies:
  • API
  • CSS
  • Confluence
  • Git
  • JSON
  • Mobile
  • REST
  • UX UI Design
  • Support

More:

We are seeking a Technical Writer to join our team based in Richmond, VA for a 1-year engagement. In this role, you will be responsible for crafting a style guide for a software development project. You will have the opportunity to work closely with an Agile development team and collaborate with various stakeholders to produce high-quality documentation. We offer a supportive work environment and value clear, effective communication. If you are passionate about technical writing and meet the qualifications outlined above, we encourage you to apply.

last updated 12 week of 2026

Job Tags

Full time

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