Job Description

Salary: $95,000 - 95,000 per year Requirements:

• Bachelors degree in English, Communications, Technical Writing, or a similar discipline.
• Advanced degree (such as a Masters) is preferred.
• At least 3 years of experience in technical writing or a related domain.
• Relevant professional certifications, such as STC or CPTC.
• Excellent writing, communication, and interpersonal skills.
• Capability to thrive in a fast-paced work environment.
• Proficient in help authoring tools like MadCap Flare or Adobe FrameMaker.
• (Nice to have) Experience with Agile development processes and version control systems.
• (Nice to have) Understanding of HTML, CSS, and JavaScript.
• (Nice to have) Familiarity with graphics design and multimedia development software.

• Produce high-quality user manuals, guides, and documentation that support our products and services.
• Collaborate with cross-functional teams, including product development, engineering, and marketing.
• Establish and uphold documentation standards, style guides, and best practices.
• Conduct research and interviews with subject matter experts to gather necessary information for documentation.
• Review and revise documentation to ensure it is accurate, clear, and consistent.
• Create and maintain documentation tailored for various audiences, including customers, employees, and partners.
• Stay informed about industry trends, technologies, and best practices within technical writing.

• CSS
• Support
• JavaScript
• Marketing

More:

At our company, we are dedicated to creating user-centric products and services. We offer a dynamic team environment that encourages collaboration and innovation. Our benefits include competitive compensation, opportunities for further education, and a supportive culture focused on professional development. We are located in a vibrant area with easy access to transportation and amenities. We believe in fostering a workplace where creativity and growth are prioritized.

last updated 9 week of 2026

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