Job Description

Description:

Private Self-Storage facility in Pennsylvania area, has an immediate opening for a Floating Assistant Property Manager. We are looking for an individual to join our team with customer service, retail, restaurant, sales, marketing, or property management experience—self-storage is a plus! This role will primarily serve the Sharon Hill and Trevose locations. A valid driver's license and a car is required, as this person will be traveling between locations. 

The Floating Assistant Property Manager will be part of a fast-growing team with an inclusive company culture and career development opportunities. In this role, you will collaborate with new and current customers to assist with their self-storage needs and rental process. 

This hourly, full-time position provides weekday flexibility with partial weekends required. 

Essential Duties and Responsibilities:

• Advocating for the company by showcasing our storage units, products, and promotions. 
• Enhancing our community relations through local marketing outreach by engaging and utilizing our referral program and incentives. 

• Converting telephone, online, and walk-in inquiries into storage rentals.
• Renting storage units, parking space, and selling store merchandise.
• Perform collection calls to tenants. 
• Address tenant inquiries or concerns related to their rent payments professionally and empathetically. 
• Assist in the process of setting up storage auctions. 
• Daily property walks to check locks, maintain and clean building, sweep the property, clean units, ensure supplies are appropriately stocked, and perform other maintenance tasks. 
• Promote our referral program to local businesses as part of our local marketing strategy.

Expectations

• Going above and beyond for our tenants and strive to uphold the company's high customer service standards.
• Being Dedicated to the company's Mission and Values - exceeding goals and maintaining a positive relationship with your team, tenants, vendors, and local community.

We offer an inclusive, supportive, and encouraging work environment along with a competitive pay structure and an excellent comprehensive benefits package, including:

• Medical, dental, and vision insurance options at an affordable rate,
• 401(k),
• Comprehensive perks-discount program across the country,
• Paid holidays and paid time off,
• Bonus opportunity
• Career growth opportunities,
• Training and development.

Requirements

• Solid communication and organizational skills.
• Basic computer skills and proficiency in Microsoft Word and Excel.
• Provide best-in-class customer service to new and existing customers.
• Retail Experience (Self-Storage a plus)
• Valid Driver's License & Reliable Transportation
• Ability to lift up to 40lb, walk, and stand for long periods. 

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